New Problems

  • 1

    Problems with pre-order on website

    Alexander · 0 · Posted

    Hello. I have just activated pre-order on 4 of our products. We have our store language on english and danish. However, the pre-order function doesn't apply on our danish language when it is activated. How do i fix this? I need the pre-order function to be active on both languages, else it won't make sense. 

  • 1

    stock_problems

    Helen · 0 · Posted

    Good morning,

    We installed the Pre Order Manager app in Shopify yesterday and it seems to be working fine. Now we only see in Google Analytics that two users have come to this page:

    /checkout/stock_problems

    The page is dead. Do you have any idea how this is possible?

    Greeting Rutger

  • 1

    Some orders are going through as pre orders and some not.

    Katie · 0 · Posted

    It looks like there is a bug in the system as some orders are going through as normal orders when the pre order is active. Can you look into this for me?

    Example is order for a Fuckit necklace (details below)

    #1543

    April 22, 2020 at 18:07 from Online Store

  • 1

    Filters not working

    Derek Friedrichs · 0 · Posted

    Drop down filters are not working.

  • 2

    pre order button doesnt appear

    Luján · 2 · Last reply by Watermark

    I have the pre order button activated in the pre-order manager and the pre order button does not appear on my website. my product says buy now. Pls could you help me just I have 2 activated products

  • 1

    Overlapping.

    Derrick · 0 · Posted

    Hi there. There is an overlapping of the message over my menu bar. Is there a solution to this? Looking forward to your reply. Thank You.

    Regards,

    Derrick.C

    Casefactorie Singapore

  • 1

    Too many warnings in cosole and dont show the button hover message.

    Simarjit Singh · 0 · Posted

    in the console i got to many warnings and button hover message is not showing. please solve this issue.

    my store address is https://bushbuckoutdoors.com/

  • 1

    my update is not showing on my website

    Ttlaing · 0 · Posted

    Hello,

    I have updated my pre-order sold out the description with Available Summer 2020, but it is not showing up when I visit the website. Also, is there a way to email the pre order customers?

  • 1

    The app is not working properly - I think some code has been accidentally removed

    Hello · 0 · Posted

    Hello, are you able to reinstall the app for me properly please? I think some code has accidentally been deleted. The pre-order button isn't coming up on the product page and there is a liquid error on the cart page. 

    Thank you

  • 1

    Preorder by locations

    He Hui · 0 · Posted

    Hi, I downloaded your app and generally it's working fine. However, in my Shopify store I have 2 locations, both with their own quantity (this reflects my actual inventory in 2 different warehouses). I would like the preorder to follow 1 of my locations; meaning if the selected location is already sold out, pre-order should kick in. Is this possible to be done currently?